IBG & Section 75 route

    Spray Foam Installer Gone Bust? Independent Evidence to Claim

    If the company that installed your spray foam has closed, the workmanship warranty is worthless — but the Insurance-Backed Guarantee, Section 75, and ombudsman routes are not. They need independent technical evidence.

    £295 fixed

    This is a structured independent inspection plus a review of whatever documentation exists — produced specifically to support an IBG claim, a Section 75 claim against your credit provider, or a Financial Ombudsman complaint.

    Call Jan — 07349 718935
    DEA Qualified — ABBE Level 3In line with PCA guidanceIBG-format reportNo removal arm

    Who this is for

    This service is for homeowners whose spray foam installer has gone into administration, liquidation, or simply disappeared — leaving the original workmanship warranty unenforceable.

    If your installation was covered by an Insurance-Backed Guarantee, the underwriter remains liable. If you paid by credit card or finance, the credit provider is jointly liable under Section 75. Either route requires independent technical evidence of the defect — which is what this report provides.

    What the report covers

    • Independent inspection of the spray foam installation as it stands today
    • BBA certificate cross-reference — installation vs the product's own certification conditions
    • Calibrated moisture meter readings (%MC) per timber location
    • Protmex HT607 psychrometer readings — RH, dew point, wet bulb at loft apex
    • Ventilation pathway assessment
    • Document and handover-pack review — what exists, what is missing, what is invalid
    • IBG / warranty paperwork review where available
    • Photographic record with fact-vs-opinion separation

    What you can do with this report

    • Submit to the Insurance-Backed Guarantee underwriter as supporting evidence
    • Submit as part of a Section 75 claim with the credit card or finance provider
    • Escalate a rejected claim to the Financial Ombudsman Service
    • Provide to a claims firm or solicitor instructed on the case
    • Use to seek remediation via TrustMark where appropriate

    Evidence to support the claim — not a guaranteed outcome

    The report says what is in the loft and what the paperwork shows. Whether the IBG underwriter, credit provider, or ombudsman accepts the claim is their decision.

    SprayFoamCheck has no removal arm, no installation arm, and no commercial relationship with any IBG administrator. The findings are what they are.

    Frequently asked questions

    Ready to evidence your claim?

    Covering North West England and North Wales. Fixed fee £295. Report within 48–72 hours of inspection.

    07349 718935