Installer ceased trading inspection
The company that fitted the foam has gone. Routes may still be open: an insurance-backed warranty, Section 75 if you paid by card or finance, or the ombudsman. Every one of them starts with independent evidence of what was installed and how it compares with the standards that applied.
- Independent
- £295
- Travel included within ~3 hrs of the North West
- Report in 48–72 hours
Travel included within about three hours of the North West; a fixed supplement further away, shown with your total before you book.
Independent: SprayFoamCheck doesn't install or remove insulation and takes no referral fees.
Book this one if
- The installer has dissolved, gone into liquidation or simply stopped answering
- A warranty provider has asked for an independent technical report
- You paid by credit card or finance and want to know whether Section 75 could apply
- You have little or no paperwork and need the loft documented as found
- Your foam went in under a government scheme and you're following TrustMark's route to the warranty provider
What's included for £295
Included
- Independent inspection where the original installer is no longer trading
- Documented record of the loft as found, yours to submit wherever you choose
- Photo-referenced written report
What it isn't
- IBG claim handling
- Legal advice
- Removal work
Whether a warranty responds, or whether Section 75 or the ombudsman applies, is a question for the provider, a solicitor or Citizens Advice; the report doesn't decide that. It records what is there and what the paperwork shows.
Travel is included within about three hours' drive of the North West base. Further away, a fixed travel supplement is added (£50 South & East England, £75 Greater London, £100 far Cornwall) and shown with your total as soon as you enter your postcode, before you book. Express delivery (+£50) is 24 hours from the visit. Questions after the report are free.
Four steps from booking to report
- 1
Tell us where and why
Name, postcode and your situation, on the booking page. No payment is taken at this stage.
- 2
Jan calls to confirm
Usually the same working day, to check the inspection is the right one for you and fix a date. The visit is usually within 3–7 days.
- 3
The inspection, 60–90 minutes
Jan comes to the house, looks, measures and photographs. You're welcome to be there and ask anything.
- 4
The report, within 48–72 hours
Photographs, readings, what they mean, and what to do next. Yours to share with whoever you choose. Questions afterwards are free.
Real inspection findings
Case files like yours
Section 75 claim open: the higher readings sat only at the gable where foam was missed
Stockton-on-Tees · Recent inspection · Claim / Installer Ceased Trading
Section 75 claim open, open-cell foam from 2023 over bituminous felt. Twelve timber readings, none at or above 20%; the four highest all sat at one gable, where foam had been missed and an extract duct ran through it. Full removal not indicated.
Read case file Installer ceased tradingInstaller ceased trading: a 25 mm air gap was designed and sold, but not reliably built
Leeds · Recent inspection · Spray Foam Inspection
Open-cell foam from 2024 on non-breathable felt; the installer has since ceased trading. It designed and sold a 25 mm ventilated gap behind the foam: at four visible points it measured 70, 32, 19 and 6 mm. The eaves were packed at fifteen points.
Read case file Installer ceased tradingInstaller ceased trading: one wet purlin band, every other reading 7.6–13.2%
St Helens · Recent inspection · Spray Foam Inspection
Open-cell foam from 2024 on a breather membrane, installer since ceased trading. One stained purlin band read up to 53.6%; every other reading was 7.6–13.2%. Seven application defects, and the paperwork's calculations modelled a different build-up. Removal not found necessary.
Read case fileGoogle Reviews
What people say on Google
Tunde Adeolu Adewole
August 2026
Before you book
Tap a question to open the answer.
- My installer has gone out of business. Can I still claim?
- What does the government's October 2026 guidance say to do?
- What is an insurance-backed warranty and how do I claim on it?
- I have no paperwork at all. Is it still worth booking?
- How do I find out whether the installer really has ceased trading?
The background, with sources
Installer ceased trading: what now?
Companies House, warranties, Section 75 and the ombudsman, in order.
Read the guideSection 75 and the ombudsman
How claims work, the time limits, and what evidence they need.
Read the guideWhat paperwork should you have?
The documents a compliant installation leaves behind.
Read the guideMaking a claim: start here
The routes and what to gather first.
Read the guideInstaller Ceased Trading Inspection, £295
No payment now. Jan calls to confirm the date and that this is the right inspection for you.