How It Works
Four simple steps from booking to report. No payment upfront. No obligation.
Submit your details
Fill in the short booking form on our homepage — name, postcode, and reason for the inspection. No payment is taken at this stage.
We confirm your appointment
We'll contact you within one working day to arrange a convenient inspection date. Most inspections are scheduled within 3–7 days.
On-site inspection (60–90 minutes)
Jan, our DEA-qualified assessor, attends your property. The inspection covers insulation condition, moisture readings, ventilation, and photographic documentation. You're welcome to be present.
Written report delivered (48–72 hours)
You receive a full written report with photographs, moisture data, risk categorisation, and a hygrothermal condensation risk assessment. The report is yours to keep, share with lenders, solicitors, or surveyors.
No payment required · No obligation · Takes 60 seconds
What you receive
- Written condition and risk report in PDF format
- Labelled photographic evidence
- Moisture readings table
- Risk categorisation (Low / Moderate / Critical)
- Hygrothermal condensation risk assessment
- Plain-language recommendations
Reports are written to stand up to third-party review — a finance provider considering a Section 75 claim, a Financial Ombudsman case handler, an Insurance-Backed Guarantee underwriter, a mortgage lender or surveyor, or, where it goes that far, a court. Fact and opinion are separated throughout. See an example anonymised report (PDF).